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Issues Occurred in Explorer

August 15, 2024 at 5:50 AM UTC

Resolved after 4m of downtime August 15, 2024 at 5:54 AM UTC

Summary

Found issues in the following monitors: Explorer Indexer Status, Explorer Page Monitors:

  • Explorer Page: ❌

    HTTPSConnectionPool(host='capx-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: / (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f3338978c10>: Failed to establish a new connection: [Errno 101] Network is unreachable'))

  • Explorer Indexer Status: ❌

    HTTPSConnectionPool(host='capx-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f3338974c40>: Failed to establish a new connection: [Errno 101] Network is unreachable'))

Events:

Open - Incident created (05:50 UTC — Aug 15)

Issue - Explorer Page: ❌ - HTTPSConnectionPool(host='capx-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: / (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f3338978c10>: Failed to establish a new connection: [Errno 101] Network is unreachable')) (05:50 UTC — Aug 15)

Issue - Explorer Indexer Status: ❌ - HTTPSConnectionPool(host='capx-testnet-explorer.alt.technology', port=443): Max retries exceeded with url: /api/v2/main-page/indexing-status (Caused by NewConnectionError('<urllib3.connection.HTTPSConnection object at 0x7f3338974c40>: Failed to establish a new connection: [Errno 101] Network is unreachable')) (05:50 UTC — Aug 15)

Resolved - Explorer Page is back to normal (05:52 UTC — Aug 15)

Resolved - All issues resolved (05:54 UTC — Aug 15)

Last updated: August 15, 2024 at 5:50 AM UTC